Terms and Conditions

Welcome to ZenSpa - the ultimate luxury spa and wellness destination in Singapore. By accessing or using our services, you agree to be bound by the following terms and conditions:

1. General Terms

  • By booking an appointment or using our services, you confirm that you are at least 18 years old.
  • All services offered by ZenSpa are subject to availability and may be changed or discontinued without notice.
  • All prices are in Singapore Dollars (SGD) and are subject to change without notice.

2. Booking and Cancellation Policy

  • Appointments can be made by phone at +65 8938 3891 or through our website at www.zenspabest.com.
  • For cancellations or changes to your appointment, please notify us at least 24 hours in advance to avoid a cancellation fee.
  • Failure to show up for your appointment without prior notice will result in a 50% charge of the total service cost.

3. Payment

  • We accept cash, credit cards, and NETS payments.
  • All prices are inclusive of GST.
  • Gift vouchers must be presented at the time of service and cannot be redeemed for cash.

4. Health and Safety

  • Please inform us of any medical conditions, injuries, or allergies before your appointment.
  • We reserve the right to refuse service to anyone who appears to be under the influence of alcohol or drugs.
  • We are not liable for any lost or damaged personal belongings during your visit.

5. Privacy Policy

  • All personal information collected by ZenSpa will be kept confidential and used solely for the purpose of providing our services.
  • We will not share your information with any third parties without your consent.
  • For more information, please refer to our Privacy Policy on our website.

If you have any questions or concerns regarding our terms and conditions, please do not hesitate to contact us at service@zenspabest.com.

Thank you for choosing ZenSpa - where luxury meets wellness.

11 Gallop Road Gallop Entrance, Singapore Botanic Gardens, Singapore 259015

+65 8938 3891